Delivery

UK

For orders including frozen or chilled fish, you set the delivery date.*
For next day delivery, we need your order by noon. (Missed it? - try calling us - 01428 687768)
Your order leaves us at 4pm and arrives the following day.*
Our well-insulated packaging and dry ice will normally keep your fish cold until 9pm on delivery day.

ServiceChargeDelivery Comments
Normal

Basket
<£50      £10.00
<£75        £7.50
<£100      £5.00
<£125      £2.50
>£125         free

  • By courier (APC)
  • Tuesday to Friday 
  • You choose the date.
  • Tracked
  • No signature required
  • No remote postcodes (see below)
Saturday 
+ £5     Normally by noon
  • As above
  • Order by Friday noon.
Remote
+ £15     Royal Mail Special Delivery Click here
Mail from £2     Choose 1st or 2nd class Only non-frozen, non-smoked
LATE DELIVERIES

*About 1% of our deliveries arrive a day late. Orders are well packaged and can cope with such a delay.
See our Terms & Conditions about accepting a day-late delivery.
If your fish is for a dinner party or special event, please choose a delivery date at least a day ahead.
If your order has not arrived by 1pm, please call us. We will chase it on your behalf.

BANK HOLIDAYS

We do not deliver on bank holidays, nor the following day.

INTERNATIONAL

ServiceChargeDeliveryComments
EU (DHL)

from £45

  • Tuesday to Thursday
  • You choose the date
  • Transit time normally 24 hrs
  • Please allow for a 24 hr delay
  • Tracked
  • No signature
  • Remote addresses +£20 and + 24 hrs
  • 7% of deliveries arrive 1 day late
USA (FedEx)
from £75
  • As above
  • As above
Other Call or email We ship to most large countries.  
Air Mail from £15 Worldwide, normally tracked Only non-frozen, non-smoked
IMPORT DUTY

No international customer has ever had to pay duty. If we are sending you frozen fish we will always include the duties in delivery charge you pay. We then pre-pay these at booking to ensure a swift delivery. 

 

 

 

 

 

 

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