Delivery

Fish is highly perishable. Fast and reliable delivery is essential. We use dry ice and thermal packaging to keep your fish cold in transit.

UK

For orders including frozen or chilled fish, delivery is on a date set by you.*
For next day delivery, place your order by midday. (Missed it? - try calling us - 01428 687768)
Your order leaves us at 4pm and arrives the following day (normally by 5.30pm).*
Our well-insulated packaging and dry ice will normally keep your fish cold until 9pm on delivery day.

Service	Charge	Delivery	Comments
Normal	Basket <£50 £7.50 <£75 £5.00 <£100 £2.50 >£100 free	By courier (APC) Tuesday to Friday You choose the date.	2 hr delivery slot texted to you We monitor deliveries in real time No signature required No remote postcodes (see below)
By 10am	+ £15	By courier (APC)	Click here
Saturday	+ £5	Normally by noon	As above Order by Friday noon.
Remote	+ £15	Royal Mail Special Delivery	Click here
Mail	from £2.90	1st or 2nd class mail	Only non-frozen or some smoked Charge based on gross weight Shown at checkout step 3

DESPITE OUR BEST EFFORTS, LATE DELIVERIES ARE INEVITABLE...

*About 1% of our deliveries arrive a day late. Orders are well packaged and can cope with such a delay.
You must be able to accept a day-late delivery - see our Terms & Conditions.
If your order has not arrived by 4pm on your chosen delivery day, please call us. We will chase it on your behalf.
If your fish is for a dinner party or special event, please choose a delivery date at least a day ahead.

BANK HOLIDAYS

We do not deliver on bank holidays, nor the following day.

INTERNATIONAL

Service	Charge	Delivery	Comments
EU (DHL)	from £45	Tuesday to Thursday We call you to agree a delivery date Transit time normally 24 hrs Please allow for a 24 hr delay	Tracked No signature Remote addresses +£20 and + 24 hrs 7% of deliveries arrive 1 day late
USA (FedEx)	from £70	As above	As above
Other	Call or email	We ship to most large countries.
Air Mail	from £15	Worldwide, normally tracked	Only ambient

IMPORT DUTY

No international customer has ever had to pay duty. If we are sending you frozen fish we will always include the duties in delivery charge you pay. We then pre-pay these at booking to ensure a swift delivery.