Delivery

Fish is highly perishable. Fast and reliable delivery is essential.
We take delivery very seriously. So must you.

UK

For orders including frozen or chilled fish, delivery is on a date set by YOU.*
For next day delivery, we need your order by noon. (Missed it? - try calling us - 01428 687768)
Your order leaves us at 4pm and arrives the following day (normally by 1pm).*
Our well-insulated packaging and dry ice will normally keep your fish cold until 9pm on delivery day.

ServiceChargeDelivery Comments
Normal

Basket
<£50      £10.00
<£75        £7.50
<£100      £5.00
<£125      £2.50
>£125         free

  • By courier (APC)
  • Tuesday to Friday 
  • You choose the date.
  • Tracked
  • We monitor the tracking
  • No signature required
  • No remote postcodes (see below)
Saturday 
+ £5     Normally by noon
  • As above
  • Order by Friday noon.
Remote
+ £15     Royal Mail Special Delivery Click here
Mail

from £2   

2nd class mail
  • Only non-frozen, non-smoked
  • Charge based on gross weight
  • Shown at checkout step 3
DESPITE OUR BEST EFFORTS, LATE DELIVERIES ARE INEVITABLE...

*About 1% of our deliveries arrive a day late. Orders are well packaged and can cope with such a delay.
You must be able to accept a day-late delivery - see our Terms & Conditions.
If your order has not arrived by 1pm on your chosen delivery day, please call us. We will chase it on your behalf.
If your fish is for a dinner party or special event, please choose a delivery date at least a day ahead.

BANK HOLIDAYS

We do not deliver on bank holidays, nor the following day.

INTERNATIONAL

ServiceChargeDeliveryComments
EU (DHL)

from £45

  • Tuesday to Thursday
  • We call you to agree a delivery date
  • Transit time normally 24 hrs
  • Please allow for a 24 hr delay
  • Tracked
  • No signature
  • Remote addresses +£20 and + 24 hrs
  • 7% of deliveries arrive 1 day late
USA (FedEx)
from £70
  • As above
  • As above
Other Call or email We ship to most large countries.  
Air Mail from £15 Worldwide, normally tracked Only non-frozen, non-smoked
IMPORT DUTY

No international customer has ever had to pay duty. If we are sending you frozen fish we will always include the duties in delivery charge you pay. We then pre-pay these at booking to ensure a swift delivery. 

 

 

 

 

 

 

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