You are more than welcome to come and collect your order in person from us here at Fish Palace. Please see the map below for our location. Simply place your order online and select Click & Collect at the checkout stage, typically we can have this ready within the hour or subject to conditions prepare your order while you wait. We do ask if possible that you bring a cool bag or other suitable thermal container in the interest of reducing packaging waste.

How to collect

Click & Collect is only available Monday-Friday

Order must be collected between the hours of 11:00 am - 4:30 pm on your collection date

In your order confirmation email, there is a map to our address to help find us. If you have any issues you can call us anytime on 01428 687768

   •  When you arrive please press the buzzer and wait, someone will answer
   •  Be ready to give your name and order number (found in your order confirmation email)
   •  Please remember to bring identification
   •  Please remember to bring a picnic bag or similar to keep the fish cool

Where we are

We are based in Surrey near Guildford  Unit 13, Henley Business Park, Pirbright Road GU3 2DX

Available postcodes

Our online shop is set up to only allow customers close by to select this service.  However if your postcode is not listed here but you want to use this service, please contact our customer service team. You can do so via customerservice@thefishsociety.co.uk or by phone on 01428 687768