Fish Delivery UK

Orders Over £70

FREE delivery

Standard delivery, no charges

Orders Under £70

£6.50 delivery

Flat rate to standard postcodes

Place your order by 2pm for next day delivery

Delivery Monday to Saturday*

No signature required

Select your delivery date

*Sunday may be available at the checkout

Optional surcharges

Saturday delivery

(and Sunday when available)

+£3.50

Before 1pm delivery

Guaranteed before 1pm at your address

+£5.00

Remote postcodes*

Delivered via Royal Mail Special Delivery

+£20.00

*For remote postcodes Saturday is not available. See here for more details. Remote deliveries cost £26.90

How Delivery Works

You choose your delivery date at our checkout. Your order will leave us the night before. On delivery day, DPD will text you a one hour delivery window.

We dispatch all orders via a tracked Next Day Courier Service the day before your selected delivery date. If an order is placed before 2pm we can dispatch this the same day.

Typically orders are dispatched via DPD or Royal Mail Special Delivery for those areas deemed remote. They are the best delivery partners available to us and we trust they'll serve us both well.

Your order should arrive on the date selected at the checkout. This is also noted in your order confirmation email. Deliveries are typically made between 9am and 5pm and you'll receive a notification from the courier advising of a 1 hour delivery window on the day.

99% of orders arrive on time but regrettably that 1 in 100 can be delayed for a variety of reasons once in the courier networks. Our packaging is designed to withstand 48 hours in and your order should still arrive in good condition.

For defrosted orders please email customerteam@thefishsociety.co.uk or call us on +44 1428 687768

(Phones available 9am-5pm Mon-Fri.)

If you ever have any questions once your order arrives or there are any issues during the delivery process please do not hesitate to contact us. Our Customer Team is on hand to help in any way they can.

For orders over £70 we offer free delivery to standard postcodes. For orders below £70, delivery costs £6.50. To addresses deemed remote by DPD there is a £26.90 charge for the Royal Mail's Special Delivery service.

Please see the remote postcode list here.

Regional Restrictions

Where we're currently unable to ship perishable orders.

Northern Ireland & Channel Islands

We have suspended shipping to Northern Ireland, Jersey, Guernsey and Isle of Man.

International

Regrettably, due to challenging border procedures, we have suspended perishable shipments to these areas. We will review this decision regularly.

How We Pack Your Order
Insulated, recyclable thermal boxes with the right mix of gel and dry ice - engineered to withstand 48 hours in transit.
Thermal & Recyclable
We pack all our frozen orders in our thermal boxes with two kinds of coolant. We're very proud of our boxes, they're fully kerbside recyclable and you can read more about them here. We utilise a combination of gel and dry ice to keep products frozen in transit and constantly monitor conditions to include the right amount. We always welcome feedback on the condition that orders arrive in, it really helps us improve day to day.
At The Fish Society, we look beyond simple labels. Wild-caught does not always guarantee sustainability, and farmed fish is not inherently harmful. Each fishery and farm is carefully assessed on its own merits to ensure it meets our high standards - protecting the planet, safeguarding marine life, and sustaining the communities who rely on them.
The Driver May Not Knock On Your Door
Please be aware that delivery procedures evolved considerably during the pandemic. We would prefer it if the driver always knocked or rang, but many no longer do and we cannot make them. Instead, the completion of your delivery is usually notified by a text. You need to look out for this text and act on it when received. If your order does not arrive in the delivery window, please call us. We will chase it on your behalf. Our team tracks all deliveries. If we see an issue, we will let you know as soon as possible.

Frequently asked questions

2pm for next day delivery.

Orders over £70 qualify for free delivery.

Our packaging is designed to keep the fish frozen for 48 hours. Please contact customer service if your parcel is delayed. Email: customerteam@thefishsociety.co.uk.

No minimum spend if you would like to upgrade your shipping to By Noon Delivery it is an additional £5 on top of your normal shipping fee. Society Members (£5 a month subscription) get a complimentary upgrade to By-Noon Delivery with no minimum order required.

Please be aware that delivery procedures evolved considerably during the pandemic. We would prefer it if the driver always knocked or rang, but many no longer do and we cannot make them. Instead, the completion of your delivery is usually notified by a text. You need to look out for this text and act on it when received. If your order does not arrive in the delivery window, please call us. We will chase it on your behalf. Our team tracks all deliveries. If we see an issue, we will let you know as soon as possible.